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About Ocean Palms Goa
Where is Ocean Palms Goa located?

Ocean Palms Goa is located in the peaceful neighbourhood of Gauravaddo, Calangute, North Goa, about 650 metres from the nearest beach via the vibrant Holiday Street. The hotel is conveniently located close to Candolim Beach, Baga Beach, shopping areas, restaurants, nightlife, and popular tourist attractions.

How far is Calangute Beach from the hotel?

The nearest beach is about 650 metres away — a pleasant walk down Holiday Street, lined with cafés, restaurants, boutiques, and local shops. The main Calangute Beach is about 2.5 km away, and Baga Beach about 4.5 km.

What are the check-in and check-out timings?

Check-in begins at 2:00 PM, and check-out is by 11:00 AM.

Is the Front Desk open 24 hours?

Yes. Our Front Desk operates 24 hours a day and is always available to assist guests with requests, travel advice, transportation, and special arrangements.

Rooms & Accommodation
How many rooms does the resort have?

78 rooms and suites: 34 Superior Rooms, 28 Premium Rooms, 8 Pool View Rooms with Jacuzzi, 4 Junior Suites with Bathtub, 3 Suites and the Sky Villa. Every room has a balcony.

What room categories do you offer?

Ocean Palms Goa offers Superior Rooms, Premium Rooms, Junior Suites, Suites, Pool View Jacuzzi Rooms, and our signature Sky Villa.

Which is the best room at Ocean Palms Goa?

Our Sky Villa is the most exclusive accommodation, featuring sea views, a private Jacuzzi, a private garden, butler service, a chauffeur-driven luxury sedan experience, and spacious living areas.

Which room is best for honeymoon couples?

We highly recommend the Sky Villa or the Pool View Jacuzzi Room for honeymooners and romantic getaways.

Which room is ideal for families?

Our Suites and Junior Suites are ideal for families, offering additional space, sofa-cum-beds, and comfortable living areas.

What is in the rooms?

All rooms have air-conditioning, a smart TV, complimentary Wi-Fi, a mini refrigerator, an electric kettle with tea and coffee, a hair dryer and an in-room safe locker.

Is there a lift?

Yes. Every building has a lift, serving floors 1 to 4 depending on the building.

Are the rooms wheelchair accessible?

Yes. All public areas and rooms are wheelchair accessible, the lifts are equipped for wheelchairs, and wheelchairs are available. There is no specially adapted room for guests with disabilities.

Is there power backup?

Yes. The resort has full power backup, including for the air-conditioning.

Dining
What dining options are available?

Guests can enjoy: Nautilus: Buffet Breakfast & Dinner Terra by Ocean Palms Goa: Three-time award-winning restaurant serving global cuisine and signature cocktails Nautilus Annex: Private dining and lounge venue In-Room Dining

Is breakfast included?

Yes. Breakfast is complimentary with all six room categories, served as a buffet at Nautilus.

What are the restaurant timings?

Nautilus is open 7:30 AM – 10:30 PM, with buffet breakfast and dinner. The Terra restaurant and bar is open 11 AM – 10:30 PM, with live entertainment from 7:30 to 10 PM.

What cuisines are served?

South Indian, North Indian, Maharashtrian, Goan, Continental, Asian, Mediterranean, and international favourites.

Does Terra have live entertainment?

Yes. Terra features live entertainment every evening from 7:30 PM to 10:00 PM, including live bands, DJs, dance performances, and aerial shows.

Is vegetarian, Jain or vegan food available?

Yes. Vegetarian, Jain and vegan food are all available.

Can I bring outside food or drinks?

No. Outside food and drinks are not allowed at the resort.

Facilities
Does the hotel have a swimming pool?

Yes. Ocean Palms Goa features an outdoor swimming pool exclusively for in-house guests.

How deep is the swimming pool? Is there a children's pool?

The main pool is 4.2 to 5 feet deep. There is also a separate children's pool, 2 feet deep.

Is there a gym?

Yes. Our fitness centre is complimentary for in-house guests.

Do you have a spa?

Yes. Relaxing spa and massage therapies are available. Advance booking is recommended.

How much does a massage cost?

Massages at the spa start from ₹3,000 plus tax. Advance booking is recommended.

Is Wi-Fi complimentary?

Yes. Complimentary high-speed Wi-Fi is available throughout the resort.

Do you provide parking?

Yes. Complimentary parking is available, subject to availability. Vehicles are parked at the owner's risk.

Is luggage storage available?

Yes. Complimentary luggage storage is available before check-in and after check-out.

Do you provide laundry service?

Yes. Laundry service is available at an additional charge, with a standard turnaround time of approximately 24 hours.

Is there a games area?

Yes. The games area has carrom, table tennis, foosball and air hockey.

Is there a doctor on call?

Yes. A doctor is available on call; the doctor's charges apply.

Can I exchange foreign currency? Is there an ATM nearby?

The resort does not offer foreign currency exchange. The nearest ATM is within 300 metres.

Families
Are children welcome?

Absolutely! Ocean Palms Goa is a family-friendly resort. Children aged 5 years and below stay complimentary when sharing existing bedding with their parents. Complimentary milk and simple meals such as dal khichdi are available for young children on request. Baby chairs are available in the restaurants, and a children's menu on request.

Do you provide baby cots?

Yes. Baby cots are complimentary, subject to availability.

Can you arrange airport transfers?

Yes, at an additional charge. A one-way transfer in a four-seater air-conditioned car costs ₹1,900, with ₹500 extra between 6 PM and 8 AM.

Can I rent a scooter or car?

Yes. Our Front Desk can assist with arranging scooters, motorcycles, self-drive cars, and chauffeur-driven vehicles.

Events
Can you host conferences and meetings?

Yes. Our 1,200 sq. ft. Island Banquet Hall seats 100 guests theatre style, 60 classroom style, 60 in clusters and 45 in a U-shape.

What events can you host?

Corporate meetings, conferences, MICE events, cocktail parties, birthdays, anniversaries, engagements, kitty parties, private dinners, family celebrations, and social gatherings.

Exploring Goa
Can the hotel help plan sightseeing?

Absolutely. Our Front Desk can recommend and assist in planning sightseeing, cultural tours, heritage walks, waterfalls, spice plantations, cruises, and other local experiences.

What attractions are nearby?

Popular attractions include: Calangute Beach Candolim Beach Fort Aguada Aguad Interactive Museum Chapora Fort (Dil Chahta Hai Fort) Fontainhas Heritage Quarter Mangueshi Temple Shantadurga Temple Mandovi River Cruises Goa's Famous Casinos

Is Goa worth visiting during the monsoon?

Definitely. Monsoon is one of Goa's most beautiful seasons, with lush green landscapes, waterfalls, scenic drives, spice plantations, heritage experiences, and fewer crowds.

Policies
What is your cancellation policy?

Free cancellation is available up to 48 hours before check-in. Cancellations made within 48 hours, and no-shows, are charged the full booking value. Bookings between 21 December and 03 January are strictly non-refundable and cannot be changed.

When is payment required?

Full payment is required at the time of reservation to confirm your booking.

Which payment methods are accepted?

We accept Visa, MasterCard and American Express cards, debit cards, net banking, UPI and other secure digital payment methods.

What is the minimum age to check in?

The minimum age to check in is 18 years.

Are unmarried couples welcome? Are local IDs accepted?

Yes to both. Unmarried couples are welcome, and local (Goa) IDs are accepted.

Can I check in early or check out late?

Early check-in and late check-out depend on room availability on the day of arrival or departure. Charges vary.

Pets & Smoking
Is the hotel pet friendly?

Currently, Ocean Palms Goa does not permit pets.

Is smoking allowed?

Smoking is permitted only on private balconies and in designated outdoor areas. Smoking inside rooms and indoor public areas is strictly prohibited.

Special Occasions
Can you arrange birthday or anniversary surprises?

Yes. We can assist with room decorations, cakes, flowers, romantic setups, candlelight dinners, and celebration arrangements.

Can you help with marriage proposals?

Absolutely! Our Sky Villa is one of the most popular venues for proposals, offering a private Jacuzzi, sea views, and personalised romantic experiences.

Reservations
How can I get the best available rate?

Book directly through our website or contact our Reservations Team on +91 88888 84709 for exclusive offers and personalised assistance.

Who should I contact if I have more questions?

Our friendly Reservations and Front Desk teams are always happy to help. Phone: +91 88888 84709 or 0832 663 1400. Email: reservations@oceanpalmsgoa.com or info@oceanpalmsgoa.com. We look forward to welcoming you to Ocean Palms Goa, where warm Goan hospitality meets unforgettable holiday experiences.

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